Housing Coordinator

Compass Health • Everett, WA

5h • Hybrid

About The Position

The PSH Housing Coordinator provides housing case management and supportive services to residents of Compass Health's Permanent Supportive Housing (PSH) program. This position helps individuals exiting homelessness, hospitals, jails, and residential treatment maintain stable housing while promoting recovery, independence, and overall wellness. Working collaboratively with residents, clinical providers, property management, community agencies, and landlords, the PSH Housing Coordinator assists clients throughout the housing process—from eligibility and lease-up through long-term housing stability—using a Housing First, trauma-informed, and person-centered approach.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or another related social service or behavioral science field; or an equivalent combination of education, certification/licensure, and experience.
• Minimum of two (2) years of case management experience.
• At least one (1) year of experience working with individuals living with mental illness.
• Valid Washington State Driver's License, current vehicle insurance, and reliable transportation required.
• Ability to assist with food donation pickup and distribution, including driving an agency vehicle when needed.
• Current First Aid & CPR certification and Food Handler Permit, or ability to obtain within 90 days of hire.
• Knowledge of Housing First principles, landlord-tenant law, housing contracts, and Fair Housing regulations.
• Familiarity with HIPAA requirements and client confidentiality.
• Experience working with individuals living with serious mental illness and complex needs.
• Strong case management, advocacy, crisis intervention, and problem-solving skills.
• Excellent customer service and relationship-building abilities.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively within a multidisciplinary team.
• Excellent organizational skills with the ability to manage multiple priorities.
• Strong computer proficiency, including data entry, Microsoft Office, and electronic documentation systems.
• Ability to maintain professional boundaries while working with vulnerable populations.
• Ability to pass a pre-employment criminal background check.

Nice To Haves

• Experience in residential services and/or supportive housing programs preferred.
• Experience working in homelessness services, behavioral health, or substance use treatment preferred.
• Experience in medical, mental health, or social services preferred.

Responsibilities

• Assist residents receiving Shelter Plus Care, VASH, ALTSA, and other housing subsidies in obtaining and maintaining permanent supportive housing.
• Guide residents through housing eligibility, lease-up, and documentation requirements, including obtaining identification, income verification, disability documentation, and homelessness verification.
• Support new residents in establishing daily routines, meeting basic needs, and successfully transitioning into housing.
• Coordinate care planning with VA, ALTSA, Compass Health clinicians, and other treatment providers.
• Maintain collaborative relationships with property management to resolve tenancy concerns, lease issues, and housing barriers.
• Attend housing program briefings, lease violation meetings, and housing termination appeals as needed.
• Provide housing support for individuals transitioning from Western State Hospital and other institutional settings.
• Meet required client contact standards, including home visits and community-based outreach.
• Provide crisis intervention, advocacy, outreach, and case management services in homes, shelters, hospitals, jails, community agencies, and other community settings.
• Support residents in developing independent living skills and maintaining housing stability.
• Collaborate with community providers to coordinate services that promote long-term recovery and successful community living.
• Maintain accurate documentation, case notes, incident reports, home visit reports, and required internal and external reports.
• Participate in the after-hours on-call rotation.
• Identify opportunities to improve and expand Permanent Supportive Housing services.
• Participate in regularly scheduled supervision, team meetings, and required trainings.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employer-paid Life and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO)
• Paid Holidays
• 403(b) Retirement Plan with Employer Match
• Professional Development Funds
• Education Leave Opportunities
• Employee Wellness Programs
• Opportunities for Growth and Advancement
• A mission-driven culture dedicated to improving lives and strengthening communities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level