Housing Coordinator

Embry-Riddle Aeronautical University • Prescott, AZ

1d • Onsite

About The Position

The Housing Coordinator is a key member of the Housing & Residence Life (HRL) operations team, responsible for supporting the strategic administration of housing assignments, occupancy management, billing coordination, and housing systems infrastructure for approximately 1,400 residential students. This role is central to ensuring accurate data management, transparent communication, efficient processes, and high-quality customer service aligned with ERAU’s 3Cs: Customer Service, Connections, and Care. The Housing Coordinator works collaboratively across campus departments including Financial Services, Admissions, IT, Student Affairs, and Residence Life to support operational excellence and a seamless residential student experience.

Requirements

• Associate degree required, or completion of a relevant 18-month postsecondary program.
• Demonstrated understanding of housing assignment processes and occupancy management.
• Strong technical aptitude; experience with housing management systems preferred.
• Advanced proficiency in Microsoft Excel, including data analysis and reporting functions.
• Strong written communication skills with attention to clarity and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Commitment to inclusive, student-centered service delivery aligned with institutional values.
• Proven ability to maintain confidentiality and ensure data integrity in handling sensitive information.
• 0–1 years of related work experience.

Nice To Haves

• experience with housing management systems preferred

Responsibilities

• Manage and coordinate student housing assignments and occupancy processes
• Support housing billing coordination and reconciliation in partnership with Financial Services
• Maintain accuracy and integrity of housing data within institutional systems
• Assist with housing systems administration, updates, and troubleshooting in collaboration with IT
• Serve as a primary point of contact for housing-related inquiries from students, families, and campus partners
• Ensure clear, timely, and professional communication regarding housing processes and deadlines
• Collaborate with Admissions, Student Affairs, and Residence Life to support onboarding and housing transitions
• Monitor occupancy trends and assist with reporting and operational planning
• Support process improvements to enhance efficiency, accuracy, and student experience

Benefits

• Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution – with no vesting period.
• Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree