Housing Department Coordinator

DESC•Seattle, WA

12d•$97,702 - $110,540•Hybrid

About The Position

DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time. Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home. DESC operates five shelter/emergency housing programs, 19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder. The Housing Department Coordinator reports to the Senior Director of Housing Programs and provides high-level administrative support to the Housing Leadership Team, including calendar management, travel coordination, file maintenance, processing and preparing executive correspondence, assistance with internal and external communications, and assistance with special projects for the department they oversee. They participate in meetings as appropriate and develop relevant materials, agendas, notes, and facilitation. This role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities in a fast-paced, service-oriented environment. The ideal candidate is detail-oriented, proactive, and committed to supporting mission-driven teams that deliver impactful community services.

Requirements

Bachelor's degree in business administration, public administration, or a related field or equivalent experience of 4 years
Minimum two years paid full-time experience in administration, coordination, or executive assistant duties
Experience with agenda setting and meeting facilitation
Strong prioritization and time management skills
Excellent written and verbal communication abilities
Strengths in active listening, synthesis, and content organization for notetaking and task management
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and ability to quickly learn new database systems
Ability to handle confidential information with discretion and professionalism
Demonstrated ability to multitask and prioritize effectively
Commitment to DESC's mission and goals

Nice To Haves

Familiarity with clinical or behavioral health environments
Administrative experience in healthcare or nonprofit setting
Master’s degree in a relevant field, such as social work, public health, or business administration

Responsibilities

Manage the calendars for the department’s directors, including scheduling meetings, appointments, and travel arrangements
Prepare agendas, take meeting minutes, and track follow-up actions
Draft, proofread, and edit correspondence, reports, and presentations
Serve as a liaison between the Senior Director and internal/external stakeholders
Act as liaison between agency departments and work closely with other senior program managers, department coordinators and other relevant staff
Coordinate logistics for activities, trainings, meetings, and events
Maintain an organized system of tracking and monitoring workflow and prioritization of tasks for the department
Support the preparation of files, reports, audits, and inspections
Track deadlines and ensure timely completion of projects and deliverables
Drive or collaborate with other leaders on department and agency spanning workplan initiatives and special projects
Facilitate communication across the housing department, and with other DESC programs and administrative departments across the organization
Respond to general inquiries and route messages appropriately
Support onboarding processes for new housing staff, including scheduling and documentation and tracking
Maintain the department’s controlled documents, internal website pages, and routinely update relevant program information
Enter, update, and maintain data and progress tracking in internal systems and databases
Generate routine and ad hoc reports to support operational decision-making
Assist with data quality checks and compliance tracking
Order supplies and manage inventory for the department
Perform other administrative tasks as assigned