Housing Coordinator

Brilliant Corners•Sacramento, CA

1d•Hybrid

About The Position

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. The Sacramento Flexible Housing Pool (FHP) is a new countywide initiative led by Brilliant Corners in partnership with the Sacramento County Department of Homeless Services and Housing (DHSH). The program provides a centralized system to help individuals experiencing or at risk of homelessness quickly access and maintain permanent housing. In its first year, FHP will serve at least 250 households prioritizing adults experiencing homelessness who also live with serious mental illness (SMI) or substance use disorder (SUD) Through rental subsidies, housing navigation, tenancy supports, and landlord engagement, FHP connects people to stable housing while offering the supports needed to prevent returns to homelessness. By braiding multiple funding streams, including CalAIM, BHSA, PATH CITED, and others, FHP is designed to grow over time into Sacramento County’s primary rehousing pathway, ensuring equitable access to housing and long-term stability for the community’s most vulnerable residents. Housing Coordinators provide direct services to formerly homeless individuals throughout Sacramento County—this includes support with all aspects of the housing process. The Housing Coordinator will help formerly homeless individuals move into housing, predominately scattered-site units, in Sacramento County and provide housing retention services after move in. The Housing Coordinator will work directly with program participants and work collaboratively with property providers, case management and/or service providers to ensure that participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting regular home visits and annual inspections. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues.

Requirements

One year of work experience in non-profit human services
Excellent verbal and written communication skills
Strong interpersonal and de-escalation skills
Willingness to travel all over Sacramento County and make regular in-person visits in the community
Possession of a valid California driver’s license, a clean driving record, and automobile insurance
Access to reliable transportation
Basic computer knowledge, MS Word and Excel required; PowerPoint preferred
Flexibility is required regarding scheduling and prioritizing tasks
Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment
Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.
Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise.
Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans
Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.
A valid, clean CA driver’s license and a personal insured vehicle are required.
Travel throughout Sacramento County with approximately 60-70% of the time spent in the community.
Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces.
They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.
Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely.
Requires mental acuity for analytical reasoning and document interpretation.

Nice To Haves

Experience working with people experiencing homelessness and/or people with a behavioral health diagnosis a plus
Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or Housing First preferred
PowerPoint preferred

Responsibilities

Complete housing needs assessment and housing support plan to determine participant’s housing-related needs and goals
Work with the Housing Acquisitions team to assist with housing placements and assignments.
Coordinate program participants' move-ins into interim housing, scattered-site units, project-based units, and/or residential facilities.
Ensure unit habitability through a regular schedule of unit inspections.
Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable.
Provide education on tenant rights and responsibilities as well as life skills related to housing.
Routinely make home visits and phone calls to program participants to ensure housing stability.
Respond to housing and tenant-related emergencies.
Submit and follow up on tenant maintenance requests.
Collaborate with case managers, service providers, and property providers to ensure any issues that threaten tenancy are promptly addressed
Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times.
Update multiple data systems with appropriate participant information.
Attend all agency staff meetings and trainings, as well as department meetings and case conferences.
Other duties as assigned by the Program Supervisor or Program Manager.