Housing Coordinator-Rapid Rehousing

VOA Illinois•Elgin, IL

5d•Hybrid

About The Position

The Housing Coordinator plays a critical role in helping Veterans access and maintain stable housing. This position focuses on housing navigation, landlord engagement, housing inspections, and coordination with community partners to expand safe and affordable housing opportunities for Veterans. Using a trauma-informed and culturally responsive approach, the Housing Coordinator collaborates with internal teams, community partners, and landlords to prevent and end Veteran homelessness while supporting Veterans in securing and maintaining permanent housing.

Requirements

High School Diploma or equivalent
At least 2 years of experience working with low-income or homeless populations in supportive housing services, property management, or a related field
Valid driver’s license, vehicle insurance, and reliable transportation during work hours
Proficiency in Microsoft Office, including spreadsheets, databases, and reporting tools
High School Diploma or equivalent
Strong English reading, writing, and verbal communication skills
Excellent organizational, customer service, and multitasking skills
Ability to communicate effectively with diverse staff, residents, and partners

Nice To Haves

Familiarity with subsidized or market-rate rental housing in the Chicagoland area
Experience working with community resources, housing providers, or service organizations that support housing stability

Responsibilities

Coordinate with service providers, community partners, and stakeholders to prevent and end Veteran homelessness
Provide housing navigation services including participant assessments, housing referrals, and placement support
Conduct housing inspections and ensure properties meet required safety and compliance standards
Serve as a resource on fair housing laws, affordable housing regulations, and tenant/landlord rights
Recruit, engage, and retain landlords through outreach and relationship-building to expand housing opportunities for Veterans
Respond promptly to participant, landlord, and partner inquiries to ensure timely housing placements
Maintain accurate documentation in program databases and systems including HUD-VASH, VA systems, Microsoft Teams, and Microsoft Office
Collaborate with the Program Manager and team members to develop strategies that support long-term housing stability for Veterans
Support program performance goals and ensure compliance with HUD, VA, and other housing program regulations
Facilitate and participate in housing-related outreach events such as landlord seminars and housing resource fairs
Research housing and demographic trends to support program planning and development
Serve as a liaison with legal service providers for housing disputes, eviction prevention, and fair housing concerns
Represent the program at community meetings, coalitions, and local partnerships
Support organizational collaboration, continuous improvement, and the mission of VOA Illinois
Perform additional duties as assigned by the supervisor
Exhibit cultural competence while serving clients of diverse backgrounds and commit to expanding knowledge and understanding of different communities and people groups.