Family Navigator - Rapid Rehousing (Public Service/Housing Stability

STEP, Inc.•Williamsport, PA

8d•$21

About The Position

Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. has been serving the community for 60 years! As part of the Community Action Network, STEP has a long history of providing programs to support needs identified through its Community Assessment. Being a part of STEP, makes you part of something much bigger - people helping people and building stronger communities! Are you ready to make a positive impact on peoples’ lives? Family Navigator Position Summary Responsible for assessing and assisting individuals and families with multiple needs through a strength‑based case management approach focused on housing stability and self‑sufficiency. Reviews enrollment applications and assessments to engage participants in collaborative goal‑setting that supports housing retention and long‑term independence. Works in partnership with other STEP programs and community providers to coordinate services and support successful outcomes for program participants.

Requirements

High school diploma or GED certificate; bachelor’s degree in a human service-related field or the equivalent combination of education and experience sufficient to demonstrate the required knowledge, skills and abilities.
Demonstrable experience with federal, state, and city laws, programs, and resources.
One year of prior casework experience.
Possession of a valid driver’s license and reliable transportation with appropriate insurance coverage available daily.
Computer training and/or documented proficiency with Microsoft Office products.
Flexibility to work altered and non-traditional work schedules, as assigned.
Participation in job-related training as assigned.
Mandated Reporters of Child Abuse training completed within 30 days of hire.
Pennsylvania State Police Criminal History Clearance, Child Abuse Clearance, FBI Clearance, National Sex Offender Registry check current within 90 days of employment, and Motor Vehicle Record check.

Responsibilities

Assessing and assisting individuals and families with multiple needs through a strength‑based case management approach focused on housing stability and self‑sufficiency.
Reviewing enrollment applications and assessments to engage participants in collaborative goal‑setting that supports housing retention and long‑term independence.
Working in partnership with other STEP programs and community providers to coordinate services and support successful outcomes for program participants.