Housing Case Manager

Step Up•Nashville, TN

4d•$21 - $23•Hybrid

About The Position

The Housing Case Manager will provide support, engagement, and on-going stabilization services to members who are placed in scattered site housing in the community. The CM will be a member of a new Housing First team forming to expand Step Up’s successful permanent housing model in the Nashville area. The team will provide services to adults experiencing chronic homelessness and co-occurring disabilities that leads to permanent supported housing. This position fully promotes the use of Housing First, Harm Reduction, Trauma-Informed Care and the Motivational Interviewing evidenced-based models of Recovery Oriented service delivery.

Requirements

A minimum of 2 years related housing/case management experience working with chronically homeless adults struggling with a mental illness.
Knowledge of housing vouchers and providing services in the field.
Experience documenting services provided using the BIRP note format
Tennessee Driver’s License with a good driving record

Responsibilities

Provide intensive case management Housing First services to chronically homeless persons to support them in maintaining permanent, stable housing. Services include: case management, engagement, screening, intake and assessment, document acquisition, service plan development, re-certifications, linkages and referrals to clinical and appropriate community resources, housing search, voucher renewal, and moving into housing.
Meet with assigned residents individually through regular home visits to review progress toward goals and provide case management and skill building interventions to improve vocational skills and ensure housing stability.
Comprehensive coordination of care including developing/maintaining relationships with community resources for successful transition to and maintenance of independent living.
Monitor for warning signs of de-compensation and crisis, and collaborate with the team accordingly.
Provide linkage to life skills groups and community-based recreational opportunities.
Using the BIRP note format, document all services provided to and on behalf of members as required by Step Up in Welligent and in the Homeless Management Information Systems (HMIS).
Responsible for tracking productivity, charting and documentation for all services, and file maintenance.
Process all paperwork in a timely and accurate manner.
Work collaboratively with members of the SU team to support and effectively perform their assigned job duties and contribute to the achievement of the program's goals and objectives of client’s housing stability.
Attend staff meetings, supervision and training as required.