Housing Case Manager, HSP, DBHDD

Step UpNorth Decatur, GA

About The Position

The Housing Case Manager (HCM) will provide outreach, engagement, intake, housing search/placement and on-going support services to homeless persons to obtain a Georgia Housing Voucher and be placed in scattered site housing in the community. The HCM will be a member of a Housing First team forming to expand Step Up’s successful field-based permanent supported housing model in the Atlanta area. The team will provide housing support services to adults experiencing chronic homelessness and co-occurring mental health that leads to permanent supported housing. This position fully promotes the use of Housing First, Harm Reduction, Trauma-Informed Care and the Motivational Interviewing evidenced-based models of Recovery Oriented service delivery.

Requirements

  • Bachelor's Degree
  • A minimum of 2 years related housing/case management experience working with chronically homeless adults struggling with a mental illness required.
  • Georgia Driver’s License with a good driving record

Nice To Haves

  • Knowledge of housing vouchers, providing services in community settings and documenting services provided using the GIRP note format preferred.
  • Proficient use of Office 365 products required.

Responsibilities

  • Provide intensive case management Housing First services to a caseload of 25-40 chronically homeless persons to obtain and maintain Permanent Supportive Housing. Services include: outreach and engage referrals, conduct intake and assessment of barriers, document acquisition, service plan development, linkages and referrals to clinical and appropriate community resources, housing search, leasing up, moving into housing and on-going in-home services.
  • Meet with assigned members weekly utilizing telehealth and monthly in-person home visits to review progress toward goals and provide case management and skill building interventions that increase benefits and vocational skills; and collaborating with Step Up team, community partners and property management staff to ensure housing stability.
  • Comprehensive coordination of care including developing/maintaining relationships with community treatment providers to ensure ongoing clinical/substance use treatment supports and successful transition to and maintenance of independent living.
  • During monthly home visits, monitor members for warning signs of de-compensation and crisis that lead to lease violations, and coordinate with the treatment team, community resources and property to respond accordingly.
  • Using the GIRP note format, document all services provided to members and collateral contacts on behalf of members as required by DBHDD and Step Up in Welligent electronic health record.
  • Responsible for monitoring housing needs, bridge funding, lease up packages, lease renewals, client forms and charts, tracking productivity and documentation for all services, and file maintenance.
  • Process all paperwork in a timely and accurate manner.
  • Work collaboratively with members of the Step Up team and community providers to effectively perform their assigned job duties and contribute to the achievement of the program's goals and objectives of client’s housing stability.
  • Attend staff meetings, supervision and training as required. Other duties as assigned.

Benefits

  • Opportunities for growth and professional development.
  • Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
  • Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
  • 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Number of Employees

101-250 employees

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