Housing Case Manager Support Specialist (Washington County)
About The Position
The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. This position is both sites based, and field based. Supportive Housing Case Managers will have a maximum of 20:1 ratio of participants enrolled in the program. IRCO Washington County Supportive Housing Services works to provide the highest quality of housing case management services to participants currently experiencing homelessness and housing instability and who are eligible for supportive housing funded through the Metro Supportive Housing Program in Washington County.
Requirements
- Must have a valid Oregon driver’s license, verification of car Insurance, and use of an automobile during work hours.
- Must speak English and a second language is preferred.
- Associate degree in human service or related field and minimum of 2 years of experience providing services related to a similar population.
- Bachelor’s degree in human service or related field and minimum of 1 year of experience providing services related to similar populations.
Nice To Haves
- Strong analytical, problem-solving skills
- Strong interpersonal skills
- Communicate effectively in a professional manner verbally and in writing
Responsibilities
- Provide a participant centered approach and excellent customer service that is sensitive to the challenges of homelessness, including medical and behavioral health issues that face them, in their efforts to move into and maintain permanent supportive housing.
- Employ a “whatever it takes” approach to assist participants in their transition from homelessness to permanent housing.
- Assist households through the stages of the housing stabilization process including flexible services to meet the needs of the participants.
- Working effectively with other supportive case managers, establishing professional relationships, and working as a team.
- Establish a working professional relationship with participants.
- Conduct assessments, develop and implement individualized case management services plans in collaboration with the participants including needs, goals, steps, timeframes, and disposition of each goal as it is met or changes.
- Timely input of client service transactions and client expense documents.
Benefits
- Many flexible working arrangements and schedule
- 3 to 6 weeks of PTO per year
- 401k match of over 100% on first 5%, immediate vesting
- 3% match for student loans or college savings
- 12 Paid Holidays and 1 Floating Holiday
- Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
- Employer Paid Life, Short term, and Long-term Disability Insurance
- Flexible spending accounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
