Houseperson

Pyramid Global Hospitality•Berkeley, CA

34d•Onsite

About The Position

The Houseperson supports the hotel housekeeping team by maintaining clean public spaces and assisting room attendants. The role helps create a welcoming guest experience by responding to guest requests, supplying linens and amenities, and keeping service areas and floor pantries stocked. Housepersons may also perform room attendant duties when needed.

Requirements

Housekeeping experience is desirable.
Neat appearance and pleasant personality.
Time management skills.
Ability to work on foot for extended periods.
Ability to communicate effectively.
Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 pounds in tight spaces.
Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
Ability to lift, carry, and position loads of at least 25 pounds.

Responsibilities

Engage with guests to ensure their stay is going well.
Work as part of a team to maintain resort and hotel cleanliness.
Walk assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen.
Pick up clean linen and refill linen par stock in each floor pantry.
Deliver towels, cribs, cots, and other requested items to guest rooms.
Perform room attendant duties when necessary.
Refill guest amenities and supplies in each floor pantry.
Assist room attendants with heavy lifting during super cleaning or spring cleaning.
Clean public areas according to prescribed procedures and department standard operating procedures.
Remove soiled linen and trash from service areas and take them to appropriate locations.
Respond to guests and team members in a friendly and helpful manner.