Houseperson

Hilton Grand Vacations • Myrtle Beach, SC

19d • Onsite

About The Position

The Houseperson supports housekeeping operations at Ocean 22 by Hilton Grand Vacations, a resort with 220 ocean-view units. The role involves responding to guest requests, maintaining guest rooms and public areas, transporting linens, and keeping work carts and stations organized. The Houseperson also helps maintain linen and supply inventory and supports compliance with applicable federal, state, and local laws, including OSHA requirements.

Team members must adapt to varying shifts, including weekends and holidays; schedules are provided upon hire. Paid training is offered. The position requires working in a fast-paced environment and handling physical tasks and exposure to common cleaning chemicals and varied environmental conditions.

Requirements

• Adapt communication style for different audiences and communicate efficiently in English with supervisors, coworkers, and guests.
• Perform job functions with attention to detail, speed, and accuracy.
• Work in a fast-paced and sometimes stressful environment and remain flexible in response to spontaneous guest demands.
• Be physically able to work from a ladder, move furniture, and operate cleaning equipment.
• Tolerate exposure to general cleaning chemicals.
• Work in environmental conditions that may include humidity, heat, cold, dust, and noise.

Nice To Haves

• Hospitality experience.

Responsibilities

• Attend to guest requests.
• Identify and report preventative maintenance or other maintenance issues in public areas or guest rooms.
• Remove used linens and replace them with clean linens, towels, and necessary products and supplies.
• Transport clean and dirty linen to and from Operations and the buildings.
• Maintain work carts and stations to optimize appearance and efficiency.
• Help ensure the resort follows federal, state, and local laws, including OSHA requirements.
• Clean guest corridors, landings, and stairwells; deliver guest requests; vacuum; clean carpets; and perform heavy cleaning in assigned units, offices, and public areas according to quality and productivity standards.
• Assist management in maintaining an accurate inventory of linen and supplies.

Benefits

• Team member travel benefits.
• Benefits available on day one.
• Paid training.
• Competitive base pay.
• Quarterly Service Score Incentive.
• Daily Pay, allowing access to earned pay before payday.
• Recognition programs and rewards.
• Discounted Hilton hotel rates worldwide.
• 401(k) program with company match.
• Employee stock purchase program.
• Paid holidays and sick days.
• Generous paid time off program.
• Tuition reimbursement.
• Learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed