Houseperson

DelMonte Hotel Group•Providence, RI

About The Position

The Houseperson helps ensure a positive guest and colleague experience by maintaining the cleanliness of hotel public areas, delivering guestroom supplies efficiently, and providing transportation and other assistance to guests. The role includes cleaning assigned indoor and outdoor areas, handling linens and waste, supporting housekeeping staff, maintaining supplies and amenities, checking facility conditions, and performing special cleaning and upkeep tasks. The position also involves safely transporting guests in the hotel shuttle and assisting with seasonal snow removal as needed.

Requirements

  • 1 to 3 months of related housekeeping experience or training.
  • Valid driver's license from the state of residence, with no major violations.
  • Solid organizational, time-management, and prioritization skills.
  • Self-motivated, with a strong work ethic and drive to exceed expectations.

Responsibilities

  • Clean assigned areas, including the lobby, restrooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas, and outside areas.
  • Provide safe transportation to guests using the hotel shuttle vehicle.
  • Collect soiled linens from housekeeping carts and transport them to the laundry for sorting.
  • Deliver linen, terry, and other guestroom supplies to housekeepers.
  • Assist with delivery and setup of cots, cribs, and other guest-related supplies.
  • Collect trash from housekeeping carts and transport trash and waste to the disposal area.
  • Check fixtures, equipment, and facility conditions for proper operation, settings, and maintenance, and report deficiencies.
  • Maintain housekeeping storage closets at appropriate supply levels and keep them organized and clean.
  • Assist with stripping guestroom beds as needed.
  • Place hotel amenities and supplies appropriately throughout the hotel, including pool towels, vases, paper supplies, notepads, and pens.
  • Perform assigned special deep-cleaning tasks.
  • Move furniture, hang and remove drapes, and roll carpets as needed.
  • Assist with snow removal, including brushing snow off cars, shoveling, and salting walkways as necessary.
  • Replace light bulbs as needed.

Benefits

  • Competitive compensation; compensation packages may vary by location.
  • Comprehensive benefit packages for full-time positions.
  • Hotel room discounts at company locations around the globe.
  • Discounts on food and beverages.
  • Professional development and advancement opportunities.
  • Supportive work environment.
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