Houseperson

Hotel Equities Group, LLC•Halifax, NC

26d

About The Position

Hotel Equities is seeking a friendly, service-oriented Houseperson to support hotel operations and help deliver a positive experience for guests and associates. The role contributes to hotel operational and business goals by maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. It requires attention to detail, efficiency, cleanliness, and responsive guest service. The Houseperson cleans and maintains guest rooms, bathrooms, public areas, and other assigned spaces; replenishes supplies; and helps keep housekeeping work areas organized. The role also involves responding to guest requests, reporting cleanliness or maintenance concerns, following safety and sanitation procedures, and assisting with deep cleaning and special projects. The position requires extended periods of standing and walking, regular bending and reaching, and occasional lifting of up to 25 pounds.

Requirements

Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.
Ability to stand and walk for extended periods; bend, stoop, kneel, reach, push, and pull throughout the workday; and lift, carry, and maneuver housekeeping supplies and equipment.
Ability to occasionally lift up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

Previous housekeeping or hotel experience is preferred but not required.
Experience with Property Management Systems (PMS), housekeeping room-status systems, or mobile or handheld hotel communication tools is preferred.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Keep housekeeping carts, supplies, and work areas organized.
Follow proper chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Perform other duties as assigned.