Houseperson

Drury Hotels•San Antonio, TX
•Onsite

About The Position

The Houseperson performs hotel housekeeping services to keep indoor and outdoor public areas clean and up to established standards. This role also serves as a laundry attendant and assists across hotel departments as needed, including housekeeping, laundry, general public areas, breakfast areas, meeting rooms, and maintenance. The Houseperson stocks public areas with supplies, sets up meeting rooms for events, and provides guests with information and prompt, courteous assistance. The role contributes to an exceptional guest experience and a positive environment for the hotel’s diverse team and guests.

Requirements

  • Ability to follow verbal and written directions.
  • Thorough knowledge of cleaning procedures and cleaning supplies.
  • Ability to work without direct supervision.

Responsibilities

  • Maintain clean indoor and outdoor hotel public areas according to established standards.
  • Assist guests by providing requested information and responding promptly and efficiently to inquiries, requests, and complaints.
  • Assist with cleanliness throughout housekeeping, laundry, public areas, breakfast areas, meeting rooms, and maintenance as needed.
  • Stock public areas with supplies.
  • Set up meeting rooms for events.
  • Contribute to a positive work environment for team members and guests.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
  • Flexible scheduling.
  • Paid time off.
  • Hotel discounts and free room nights.
  • Mentorship, cross-training, development plans, and management training.
  • Medical, dental, vision, prescription, life, and disability coverage.
  • Team Member Assistance Program.
  • Company-matched 401(k).
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