Houseperson

OLDHAM GOODWIN PAYROLL LLC•New Braunfels, TX

22d•Onsite

About The Position

The Houseperson is responsible for maintaining and promoting hospitality by welcoming and serving guests courteously, efficiently, and in a friendly manner. The role supports housekeeping attendants by removing linens and helping maintain guest rooms, hallways, and public areas. Duties include stripping rooms, cleaning dirty linens, delivering requested amenities, and setting up and striking banquet rooms, including moving furniture. The Houseperson also assists the Banquet Captain with banquet event duties.

Requirements

Must be able to perform each essential duty satisfactorily according to hotel and brand standards.
Must be available to work a flexible schedule, including AM/PM shifts and weekends.
Must be able to regularly lift and move up to 50 lbs.
Must be open to cross-training and assisting in other departments as necessary.

Nice To Haves

Bilingual ability is a plus.

Responsibilities

Clean corridors, service areas, meeting spaces, and main lobby areas.
Assist housekeeping attendants with linen removal and guest-room cleanliness; strip rooms and clean dirty linens.
Move and arrange furniture, including flipping mattresses when necessary and removing, moving, or hanging drapes.
Clean the laundry chute of dirty laundry.
Provide guests with necessary linen and amenities according to the guest room legend.
Greet guests courteously.
Report damage, hazards, and required repairs in guest rooms and hallways.
Follow Material Safety Data Sheet regulations when using chemicals.
Return items found in vacant guest rooms, hallways, or back-of-house areas to housekeeping lost and found.
Restock the cart at the end of the shift and organize the linen closet for the next day.
Develop thorough knowledge of hotel staff, room locations, and hotel amenities.
Complete other related tasks assigned by the manager.
Set up and strike banquet meeting rooms, moving furniture according to directions from the sales team and Banquet Captain.
Assist the Banquet Captain with banquet event duties.