Houseperson

Hilton Grand Vacations • Myrtle Beach, SC

20d • Onsite

About The Position

Join Ocean 22 by Hilton Grand Vacations, a resort on the Grand Strand with 220 modern, spacious units with ocean views. Housepersons provide extraordinary service by responding to guest requests, maintaining guest rooms and public areas, handling linens and supplies, and supporting resort cleanliness and safety standards. The housekeeping team must adapt to various shifts, including weekends and holidays. Schedules are provided upon hire, and paid training is offered.

Requirements

• Communicate efficiently in English with supervisors, coworkers, and guests, adapting communication style to different audiences.
• Perform job functions with attention to detail, speed, and accuracy.
• Work in a fast-paced and sometimes stressful environment and respond flexibly to spontaneous guest demands.
• Be physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
• Work in environmental conditions including humidity, heat, cold, dust, and noise.

Nice To Haves

• Hospitality experience.

Responsibilities

• Attend to guest requests.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Remove used linens and replace them with clean linens, towels, products, and supplies; transport clean and dirty linen to and from Operations and the buildings.
• Maintain work carts and stations to optimize appearance and efficiency.
• Help ensure the resort follows federal, state, and local laws, including OSHA requirements.
• Clean guest corridors, landings, and stairwells; deliver guest requests; vacuum and clean carpets; and perform heavy cleaning in assigned units, offices, and public areas in accordance with quality and productivity standards.
• Assist management in maintaining an accurate inventory of linen and supplies.

Benefits

• Competitive base pay.
• Quarterly Service Score Incentive.
• Benefits on day one.
• Daily Pay, allowing team members to access earned pay before payday.
• Recognition programs and rewards.
• Discounted Hilton hotel rates worldwide.
• 401(k) program with company match.
• Employee stock purchase program.
• Paid holidays, sick days, and a generous paid time off program.
• Tuition reimbursement.
• Learning and career advancement opportunities.
• Paid training.
• Team member travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed