Houseperson - SurfWatch

MasterCorp•Hilton Head, SC

19d

About The Position

MasterCorp, Inc. is hiring a Houseperson/Runner to assist and support Supervisors and Housekeepers in meeting quality and timeliness standards. The Houseperson follows the company’s mission and values while helping maintain clean, organized, and well-supplied resort operations. The role includes supporting linen and supply delivery, responding to guest needs, and helping ensure units are turned on time. This position may be full-time or part-time and offers paid training, competitive pay, benefits, and opportunities for growth and career development.

Requirements

Ability to lift 75 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and perform basic math.
Promptness with assignments.
Strong work ethic.
Ability to learn and change behavior.
Willingness to work irregular hours.
A valid driver's license is required for certain locations.
Must be able to perform the essential functions of the position, with reasonable accommodations where applicable.

Nice To Haves

Passion for cleanliness.
Friendly, enthusiastic, and hard-working attitude.
Passion for hospitality and commitment to exceptional service that helps guests feel safe and cared for during their vacation.

Responsibilities

Maintain a high standard of excellence.
Stock and maintain the cleanliness and organization of storage closets.
Assist with stripping units of soiled linens as directed.
Remove soiled linens and trash from units.
Make linen and supply bags as directed and deliver them to units.
Walk assigned buildings or floors to ensure they are free of linen, trash, and equipment.
Report unit maintenance issues according to company procedure.
Report lost and found items to the Executive Housekeeper.
Move furniture as directed.
Ensure a safe working environment at each site and office.
Perform duties related to site operation as directed by the Executive Housekeeper.
Maintain a sense of urgency so units are turned on time.
Be prompt with assignments and appointments.
Use supplies and equipment efficiently and effectively.
Assist with linen inventories and supplies as directed.
Assist in solving guest complaints promptly and build positive customer relations.
Assist resort guests and owners and make guest deliveries as directed.
Become knowledgeable about the resort.