Houseperson

MCR • Summerville, SC

63d • $15 - $16 • Onsite

About The Position

The Houseperson role at Home2 Suites by Hilton Summerville, operated by MCR, focuses on maintaining the cleanliness and organization of the hotel to ensure a positive guest experience. This role is crucial for upholding MCR's standard of providing clean, friendly, well-organized, and safe hotels. The Houseperson is expected to contribute to "Spotless Cleanliness" by keeping all areas, both front and back of the house, clean and well-organized. This includes cleaning guest hallways, stairwells, service areas, and ice rooms, as well as managing trash collection from exterior receptacles and common grounds. The role also involves restocking linen closets and guest amenities, and maintaining the housekeeping cart. A "Can Do Attitude" and willingness to "Pitch In" are essential, as everyone is expected to contribute to cleaning guest rooms and public spaces as needed. The Houseperson must also be mindful of guest interactions, greeting them happily and by name when possible, even while performing cleaning duties.

Requirements

• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be 18 years of age or older.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
• Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor.
• Never work while off the clock.
• Clock in/out for breaks at the designated time on your schedule.
• Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
• Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Kneeling: Bending legs at knee to come to rest on one or both knees.
• Crawling: Moving about on hands and knees or hands and feet.
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Repetitive Motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Lifting: Carrying certain housekeeping items such as linens, trash, or vacuums.

Nice To Haves

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.

Responsibilities

• Store and retrieve luggage or packages for guests.
• Clean and maintain guest hallways, stairwells, service areas, and ice rooms.
• Collect trash from all exterior garbage receptacles.
• Pick up trash and debris from the parking lot, swimming pool area, and common grounds.
• Ensure all front and back of house areas are well-organized and clean.
• Collect trash and soiled linen from housekeepers and deliver to the laundry room.
• Monitor the placement and condition of public space furniture and report issues to management.
• Maintain stock levels in guest floor linen closets and replenish guest amenities.
• Replenish amenities and supplies in assigned guestrooms.
• Stock and maintain the housekeeping cart.

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed