Houseperson

Huntington Hotels•San Diego, CA

27d

About The Position

The Houseperson maintains a unique and welcoming atmosphere and guest experience by providing friendly service and a high-quality product and value to customers. The role supports housekeeping operations by delivering linen, responding to guest requests, collecting and restocking glasses, maintaining guest laundry and shared areas, and completing other assigned tasks. Guest requests are to be delivered within 10 minutes. Associates are expected to follow safe work practices, turn in keys at the end of the shift, and carry out reasonable management requests they are capable of performing. The hotel operates seven days a week, 24 hours a day, and associates may be moved from their customary shift as business demands. Business and weather determine hours worked; some weeks may be scheduled for fewer than 40 hours and others for more than 40 hours. The position involves frequent standing and walking, handling objects and tools, and speaking and hearing. It may also involve reaching, climbing, balancing, stooping, kneeling, crouching, crawling, and lifting or moving items of varying weights. Work is regularly performed near moving mechanical parts and in outside weather conditions.

Requirements

Ability to read and interpret safety rules, safety awareness information, operating and maintenance instructions, and procedure manuals.
Ability to keep logs.
Ability to speak effectively with customers and associates.
Ability to perform the physical demands of the job, including regularly lifting or moving up to 10 pounds, frequently up to 30 pounds, and occasionally more than 50 pounds.
Ability to work near moving mechanical parts and in outside weather conditions.

Responsibilities

Deliver linen to housekeepers throughout the day as needed.
Keep housekeepers’ trash and linen emptied at all times.
Collect dirty glasses frequently and remove them from carts, the linen room, hallways, and vending areas.
Pick up clean glasses and deliver them to each floor’s closet.
Deliver guest requests within 10 minutes.
Remove cots, cribs, and miscellaneous items from hallways.
Clean guest laundry twice daily on the second floor in both towers.
Empty vacuum cleaners as needed.
Clean landing areas and stairs.
Clean vending areas and vending machines daily and mop all floors.
Vacuum hallways and corridors.
Spot-clean windows and corridor vinyl walls.
Clean elevator tracks on the outside of elevators and polish brass plates.
Complete special assignments.
Turn in keys at the end of the shift.
Help with monthly supply storage.
Work safely and fulfill reasonable management requests that the associate is capable of performing.