Houseperson

Island Hospitality Management•Vienna, VA

25d

About The Position

As a Houseperson, you will maintain the cleanliness and general appearance of the hotel’s public areas and corridors. The role also supports housekeeping with basic room duties and delivers special-request items to guest rooms. Flexible scheduling availability may be required. Weekly scheduled hours vary based on guest occupancy, season, staffing, and other factors; Island Hospitality cannot guarantee a specific number of hours per week. Island Hospitality provides a formalized training and development program intended to support employee development and career growth. Employees may build on prior experience and use the company’s tools and resources to pursue further opportunities.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Be effective at handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
Ability to work well in stressful situations.
Be readily available and approachable to guests while providing excellent guest service.
Regularly stand, sit, or walk for extended periods.
Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

Maintain the hotel’s public areas and corridors.
Assist housekeeping with basic duties as needed, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkout.
Participate in preventative maintenance programs.
Recognize and report potential safety hazards, and notify supervisors of damages, deficits, and disturbances.
Maintain shelf organization in storerooms and replenish supplies as needed.
Clean furniture, elevators, glass, planters, light fixtures, carpets, walls, and other features in public areas such as the lobby, pool, and public restrooms.
Deliver special-request items, such as cribs, to guest rooms.
Provide approachable, excellent guest service.
Anticipate, prevent, identify, and solve workplace problems as necessary.

Benefits

Medical, dental, and vision insurance.
Health savings account (HSA) and flexible spending account (FSA) plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits for transit and parking.
Pet insurance.
Paid time off and payroll incentives for annual wellness exams.
Employee assistance program.
Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with company matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonuses.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to employee goals.
Referral bonus program for any company location.