Houseperson

Drury Hotels • San Antonio, TX

20d • Onsite

About The Position

The Houseperson will perform hotel housekeeping services to maintain clean public areas inside and outside the hotel according to established standards. The role also includes laundry attendant duties and assisting other departments as needed to maintain cleanliness throughout the hotel, including housekeeping, laundry, public areas, the breakfast area, meeting rooms, and maintenance. The Houseperson stocks public areas, sets up meeting rooms for events, and assists guests by providing information and responding promptly and courteously to inquiries, requests, and complaints. The position contributes to a positive work environment for the team and guests.

Requirements

• Ability to follow verbal and written directions.
• Thorough knowledge of cleaning procedures and cleaning supplies.
• Ability to work without direct supervision.

Responsibilities

• Maintain clean public areas inside and outside the hotel according to established standards.
• Assist with laundry and support housekeeping, public areas, the breakfast area, meeting rooms, and maintenance as needed.
• Stock public areas with supplies.
• Set up meeting rooms for events.
• Assist guests by providing requested information.
• Respond promptly and efficiently to guest inquiries, requests, and complaints with a courteous, friendly service attitude.
• Contribute to a positive work environment for the team and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Mentorship, cross-training, development plans, and management training.
• Medical, dental, vision, prescription, life, and disability coverage.
• Team Member Assistance Program.
• Company-matched 401(k).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed