Houseperson

Duprey Hospitality•Concord, NH

24d

About The Position

Duprey Hospitality is seeking a proactive, detail-oriented Houseperson to support the housekeeping and maintenance teams at the Fairfield Inn and Suites by Marriott. The role helps maintain hotel premises in a clean and orderly manner and contributes to a positive guest experience. The Houseperson provides courteous guest service, performs cleaning and stocking tasks, assists with guest requests and coworkers, and completes other duties assigned by management. No prior experience or education is required. The position involves substantial walking and standing, frequent lifting or carrying objects weighing up to 25 pounds, and lifting up to 50 pounds. Work takes place indoors in conditions protected from weather, with possible exposure to cleaning chemicals, fumes, and temperature variations, including outdoor conditions.

Requirements

No prior experience or education is required.
Must be able to read and comprehend simple instructions, safety rules, and memos.
Must have basic mathematical ability to add, subtract, multiply, and divide.
Must be able to use common-sense reasoning to carry out instructions.
Must be able to pass a pre-employment drug test and background check.
Physical ability to walk and stand for significant periods and to reach, climb, balance, kneel, crouch, crawl, stoop, handle objects, and see.
Ability to lift up to 50 pounds and frequently lift, carry, or transport objects weighing up to 25 pounds.
Non-slip shoes are recommended.

Responsibilities

Provide professional and courteous guest service.
Clean and maintain public, storage, and administrative areas.
Move and arrange furniture; dust and polish metalwork and furniture.
Vacuum floors, clean bathrooms, and remove trash.
Replenish linens and supplies and stock the assigned cleaning cart for the shift.
Deliver guest amenities, including television sets, ironing boards, baby cribs, and rollaway beds.
Assist front desk agents in fulfilling guest requests.
Clean outside areas and remove debris.
Follow standard procedures for accepting and securing guest lost-and-found items.
Maintain room quality according to hotel and brand standards.
Attend monthly department meetings and participate in ongoing education and training.
Complete projects determined by management and seek additional tasks when current work is complete.
Assist other coworkers and departments when necessary.
Clean the swimming pool area, if applicable.
Perform other duties as assigned.
Demonstrate customer service, communication, problem-solving, and quality-focused behavior.