Houseperson
About The Position
The Houseperson maintains the cleanliness and general appearance of hotel public areas and corridors. The role also provides basic housekeeping assistance as needed, supports preventative maintenance, reports safety hazards and property issues, maintains storeroom organization and supplies, and delivers requested items to guest rooms. Scheduling availability may need to be flexible, and weekly hours vary according to occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. Island Hospitality offers a formal training and development program intended to support employee growth and career opportunities.
Requirements
- Be a highly motivated team player with strong initiative and a desire for achievement.
- Handle workplace problems effectively, including anticipating, preventing, identifying, and solving problems as necessary.
- Work effectively in stressful situations.
- Be readily available and approachable to guests while providing excellent guest service.
- Be able to stand, sit, or walk for extended periods.
- Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Responsibilities
- Maintain the cleanliness and general appearance of hotel public areas and corridors.
- Assist housekeeping as needed with basic duties, including changing sheets, changing and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest checkout.
- Participate in preventative maintenance programs.
- Recognize and report potential safety hazards, and notify supervisors about damages, deficits, and disturbances.
- Maintain shelf organization in storerooms and replenish supplies as needed.
- Clean furniture, elevators, glass, planters, light fixtures, carpets, walls, and other items in public areas such as the lobby, pool, and public restrooms.
- Deliver special-request items, such as cribs, to guest rooms.
Benefits
- Healthcare including medical, dental, and vision insurance
- HSA and FSA plans
- Dependent care FSA
- Identity theft protection insurance
- Commuter benefits, including transit and parking
- Pet insurance
- PTO and payroll incentives for annual wellness exams
- Employee Assistance Program
- Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
- Paid sick and vacation time
- Family leave
- 401(k) retirement plan with company matching; fully vested upon the first contribution
- Incentive-based bonus program
- Free hotel room nights and employee discounts within the hotel brand
- Friends and family discounts within the hotel brand
- Team member recognition and bonus
- Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
- Career growth through an in-house training program
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
