Houseperson

PCH Hotels & Resorts•Point Clear, AL

About The Position

The Houseperson supports the housekeeping team and maintains cleanliness throughout the hotel. The role includes cleaning lobby windows, hallways, floors, vending areas, and other public spaces; managing linen and laundry; stocking guest-room closets; responding promptly to guest requests; and maintaining housekeeping equipment. The Houseperson contributes to a clean, welcoming environment and a positive guest experience at the Grand Hotel Golf Resort & Spa, Autograph Collection.

Responsibilities

  • Maintain cleanliness by completing assigned tasks, including cleaning lobby windows, hallways, and floors.
  • Deliver clean linen to closets and remove soiled linen from housekeeper carts; dispose of dirty linen and trash.
  • Clean vents, walls, and carpet edges.
  • Stock closets with clean glasses, coffee mugs, and linens for guest rooms.
  • Support housekeepers by managing linen flow and restocking linen rooms as needed.
  • Prioritize special guest requests and ensure timely delivery.
  • Regularly clean vending areas, hallways, corridors, and other public areas.
  • Follow the maintenance schedule for housekeeping equipment and promptly report issues.
  • Empty housekeeper trash and maintain cleanliness in public areas.

Benefits

  • Health, dental, and vision coverage, with FSA and HSA plans.
  • 401(k) with company match.
  • Hotel stays, dining, golf, and retail discounts at PCH properties and worldwide through Marriott.
  • Ongoing training and opportunities for professional development within the PCH Hotels & Resorts portfolio.
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