Houseperson

Courtyard Speedway•Speedway, IN

25d

About The Position

The Houseperson helps create a clean, comfortable, and welcoming hotel experience by maintaining guest rooms and public areas, responding to requests, supporting housekeeping and other departments, and ensuring supplies and equipment are ready for use. The role involves cleaning and restocking rooms and restrooms, handling items removed from hallways, inspecting room equipment, and reporting maintenance or room-status issues to the Executive Housekeeper. The Houseperson also safeguards hotel equipment, keys, and supplies and performs other reasonable duties requested by a supervisor. The position requires a professional appearance, clear communication, attention to detail, a friendly and courteous demeanor, and the ability to work as part of a team. It involves continuous movement, standing and walking throughout a shift, repetitive motions, and regularly bending, lifting, pushing, pulling, and carrying items, including loads up to 55 pounds without assistance and heavier loads with assistance.

Requirements

Professional demeanor and clear communication skills.
Ability to support multiple departments and work cooperatively with coworkers.
Ability to continuously move and to stand and walk for an entire shift.
Ability to regularly bend, lift, push, pull, carry, and move up to 55 pounds without assistance and more than 55 pounds with assistance.
Ability to move, lift, carry, push, pull, and place objects weighing less than 25 pounds without assistance.
Ability to perform repetitive motions and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Clean uniform and professional appearance.

Nice To Haves

A warm, people-oriented demeanor.
A team-first attitude.
Attention to small details.

Responsibilities

Maintain a friendly, cheerful, and courteous demeanor.
Respond promptly to requests from guests and other departments.
Identify and report preventative maintenance issues and other maintenance concerns in public areas and guest rooms.
Set up furniture in guest rooms as requested.
Retrieve items from shelves and storerooms, prepare cleaning carts, and keep carts and storerooms clean and orderly.
Clean windows, doors, walls, closets, fixtures, and other areas in guest rooms, public areas, and hallways, using ladders or stools when needed.
Clean and sanitize showers, tubs, toilets, stall walls, exposed pipes, mirrors, sinks, and restroom walls.
Remove debris, unread newspapers, soiled linens, and trash from hallways and transport them to service areas.
Clean, maintain, and store cleaning equipment.
Replace towels, soaps, room amenities, and guest literature as needed.
Vacuum rooms, public areas, and hallways, including beneath furniture and in hard-to-reach areas; move heavy furniture as needed.
Inspect room equipment, including TVs, lights and lamps, faucets, and radios, for proper operation.
Immediately report room status and maintenance deficiencies in writing to the Executive Housekeeper.
Secure and maintain custody of equipment, keys, and supplies to protect hotel property.
Support coworkers and other departments, treat coworkers with dignity and respect, and perform other reasonable duties requested by a supervisor.