Houseperson

Island Hospitality Management•Vienna, VA

About The Position

The Houseperson maintains the cleanliness and general appearance of hotel public areas and corridors. The role may require flexible scheduling, and weekly hours vary according to guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. The Houseperson may also assist the housekeeping team with basic room duties and deliver requested items to guest rooms. Island Hospitality offers a formalized training and development program intended to support employee development and career growth. Compensation is $16.00 or more, based on experience.

Requirements

  • Be a highly motivated team player with strong initiative and a desire for achievement.
  • Effectively handle workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Work well in stressful situations.
  • Be readily available and approachable to guests while providing excellent guest service.
  • Stand, sit, or walk for extended periods.
  • Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

  • Maintain hotel public areas and corridors.
  • Assist with basic housekeeping duties as needed, including changing sheets and arranging towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guest check-out.
  • Participate in preventative maintenance programs.
  • Recognize and report potential safety hazards, and notify supervisors of damages, deficits, and disturbances.
  • Keep storeroom shelves organized and replenish supplies as needed.
  • Clean furniture, elevators, glass, planters, light fixtures, carpets, and walls in public areas such as the lobby, pool, and public restrooms.
  • Deliver special-request items, such as cribs, to guest rooms.

Benefits

  • Medical, dental, and vision insurance
  • Health savings account (HSA) and flexible spending account (FSA) plans
  • Dependent care FSA
  • Identity theft protection insurance
  • Commuter benefits for transit and parking
  • Pet insurance
  • Paid time off
  • Payroll incentives for annual wellness exams
  • Employee assistance program
  • Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
  • Paid sick and vacation time
  • Family leave
  • 401(k) retirement plan with employer matching: 100% match on the first 3% of salary and 50% on the next 2%; fully vested upon the first contribution
  • Incentive-based bonus program
  • Free hotel room nights and employee discounts within the hotel brand
  • Friends and family discounts within the hotel brand
  • Team member recognition and bonuses
  • Discounted tickets to theme parks, musicals, movies, and other activities through Tickets at Work
  • Career growth through an in-house training program personalized to desired goals
  • Referral bonus program
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