Houseperson
Pyramid Global Hospitality•Berkeley, CA
About The Position
The Houseperson is part of the hotel housekeeping team and helps maintain clean, welcoming public spaces while supporting room attendants. The role contributes to guest satisfaction by attending to details, responding to guest requests, and helping ensure the resort or hotel meets its cleanliness standards. Duties include moving linens and trash, replenishing floor pantries, delivering requested items to guest rooms, and assisting with room-attendant work as needed.
Requirements
- Great attention to detail.
Responsibilities
- Engage with guests to ensure their stay is going well.
- Work as part of a team to accomplish resort or hotel cleanliness goals.
- Walk assigned floors at the beginning and end of shifts to collect bags, trash, and soiled linen.
- Pick up clean linen and refill the par stock of linen in each floor pantry.
- Deliver towels, cribs, cots, and other requested items to guest rooms.
- Perform room-attendant duties when necessary.
- Refill the par stock of guest amenities and supplies in each floor pantry.
- Help room attendants with heavy lifting during room super-cleaning or spring-cleaning.
- Clean public areas according to prescribed procedures and departmental standard operating procedures.
- Remove soiled linen and trash from service areas and take them to appropriate locations as prescribed.
- Respond to guests and team members in a friendly and helpful manner.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
