HousePerson - Live Hotel - Part-Time - Maryland
About The Position
The Housekeeping Attendant is responsible for supporting the overall cleanliness, presentation, and functionality of guestrooms, public areas, and back‑of‑house spaces to ensure Live! Casino & Hotel consistently meets four‑diamond standards. This role plays a critical part in maintaining a welcoming environment by performing detailed cleaning tasks, restocking supplies, and responding promptly to guest and operational needs. Your attention to detail, adherence to safety and sanitation procedures, and commitment to delivering exceptional service directly contribute to guest satisfaction and the overall success of the property. By upholding established housekeeping procedures and working collaboratively with the team, you help create a clean, comfortable, and memorable experience for every guest.
Requirements
- Ability to effectively multitask.
- Ability to read, follow instructions, and understand visual aids.
- Ability to answer all calls promptly and maintain politeness.
- Ability to always pay attention to the needs of guests.
- Ability to use a vacuum and carpet cleaner, buffer, ladder, and shop vac.
- Knowledge of safety guidelines.
- Strong attention to detail.
- Welcoming and hospitable attitude.
- High school diploma or GED equivalent is preferred.
- Zero (0) to one (1) year of experience in cleaning public buildings and/or facilities.
- Able to communicate using a two-way radio with ear piece.
- Able to clean smoking areas.
- Able to push/lift up to 20 pounds.
- Able to stand and/or walk up to 7 ½ hours per shift.
- Able to stoop, crouch, and kneel.
- Able to reach overhead with arms.
- Able to ascend/descend stairs for at least 7 ½ hours per shift.
- Able to work in a sometimes loud or disruptive work environment.
- Require manual dexterity to operate all necessary equipment.
Responsibilities
- Work alongside room attendants in emptying trash.
- Collects soiled linen for laundering and receives linen supplies from floor shoots.
- Pick up clean linen and refill the par stock of linen on each floor laundry room.
- Perform duties of room attendant when necessary.
- Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
- Cleans rooms, hallways and restrooms.
- Deep cleaning of FOH and BOH areas to include; wall and ceiling washing, moving furniture and turning mattress.
- Sweeps, mops, scrubs, waxes and polishes the floor.
- Maintains housekeeping carts.
- Deliver towels, cribs, cots, and other items to the guest rooms on request.
- Sort linen, stock room attendant closets.
- Remove soiled linen and trash from the poolside and other service areas and take to appropriate locations.
- Report missing/found articles, damage or merchandise problems to the housekeeping supervisors.
- Respond at all times in a friendly, helpful manner to guests and other colleagues.
- Take up any tasks assigned by the supervisors as and when needed.
Benefits
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
- Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
