Houseperson

Hotel Equities Group, LLC•Woodstock, NY

20d

About The Position

Hotel Equities is seeking a friendly, service-oriented Houseperson to support hotel operations and help create positive experiences for guests and associates. The role supports the housekeeping function by maintaining clean, comfortable, and welcoming guest rooms and public areas according to hotel and brand standards. It contributes to guest satisfaction through attention to detail, efficiency, cleanliness, and responsive service. The job description notes that duties and responsibilities may evolve based on business needs and are not exhaustive.

Requirements

Previous housekeeping or hotel experience is preferred but not required.
Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.
Ability to stand and walk for extended periods; bend, stoop, kneel, reach, push, and pull throughout the workday.
Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

Experience with Property Management Systems (PMS).
Experience with housekeeping room-status systems.
Experience with mobile or handheld hotel communication tools.

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds; change linens; replenish supplies; dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Keep housekeeping carts, supplies, and work areas organized.
Follow chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Perform other duties as assigned.