Houseperson

Marriott•San Francisco, CA

26d•$26 - $35

About The Position

The Houseperson cleans and maintains public and employee areas, including restrooms, showers, glass, floors, dusted surfaces, lights, and waste containers. The role inspects furniture for damage and reports issues, posts caution signs when needed, contacts other departments about urgent repairs, and responds promptly to guest and departmental requests. The Houseperson identifies and reports maintenance needs in public areas and guest rooms. The position requires following company, safety, and security procedures; reporting hazards, accidents, injuries, and maintenance problems; completing safety training; properly storing flammable materials; maintaining a clean, professional appearance; and protecting confidential information. The Houseperson provides courteous guest service, communicates professionally, supports team goals, and meets quality standards. Other reasonable duties may be assigned by supervisors. The role involves physical work throughout a shift, including moving objects, operating or pushing work-related machinery, reaching, bending, twisting, stooping, inspecting equipment, handling objects requiring coordination, navigating confined or elevated spaces, using ladders, and standing, sitting, kneeling, or walking for extended periods. Objects weighing more than 55 pounds are moved with assistance.

Requirements

No high school diploma or GED equivalent required.
No related work experience required.
No supervisory experience required.
No license or certification required.
Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance and objects over 55 pounds with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, bend, twist, pull, and stoop.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and move up and down a ladder.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Responsibilities

Clean public and employee restrooms and showers.
Clean glass and floor surfaces in public and employee areas using designated chemicals, supplies, and equipment.
Dust surfaces in assigned areas; empty public-area trash containers, ashtrays, and ash urns into proper containers.
Inspect furniture for tears, rips, and stains and report damage.
Clean and maintain lights.
Post caution signs to limit traffic when necessary.
Contact other departments directly about urgent repairs.
Respond promptly to requests from guests and other departments.
Identify and report preventive or other maintenance issues in public areas or guest rooms.
Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Maintain a clean and professional uniform and personal appearance and protect confidential information.
Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak clearly and professionally, support team goals, and adhere to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.