Houseperson

EOS•Tuscaloosa, AL

26d•Onsite

About The Position

The Houseperson supports the housekeeping team by maintaining cleanliness and organization throughout the hotel’s public and back-of-house areas. The role assists room attendants with supplies and tasks that help ensure a high standard of guest satisfaction. This is a full-time, year-round position at the AC Hotel Tuscaloosa Downtown in Tuscaloosa, Alabama. The schedule is flexible and includes day shifts, holidays, and weekends.

Requirements

Ability to communicate effectively in English with guests, managers, and colleagues; ability to read, write, speak, and understand basic English.
Demonstrate a team-focused attitude and encourage collaboration.
Understand and use safe work practices, including emergency evacuation procedures, workplace violence procedures, accident reporting, OSHA compliance, and bloodborne pathogen procedures.
Successful completion of a background check.
Strong communication, organizational, and problem-solving skills.
Sincere enthusiasm for the role and cleanliness.
Ability to prioritize, delegate, and respond in a timely fashion.
Ability to work under pressure, multitask, and stay focused while maintaining hospitality.
Ability to work flexible hours based on business needs, including midweek and weekend days, holidays, and varying schedules.
Ability to remain standing for up to 8 hours; walk the property and grounds frequently; and move up and down stairs frequently.
Ability to move quickly based on guest needs and regularly move and lift up to 50 pounds.
Ability to perform repetitive manual tasks, including squeezing, spraying, folding, polishing, scrubbing, and dusting.
Ability to bend, stretch, reach frequently—including overhead—and kneel frequently during a shift.
Ability to survey property areas clearly and inspect guest rooms for cleanliness with attention to detail.
Ability to communicate and exchange information effectively and perform assigned tasks, operate equipment, and complete job duties safely.

Nice To Haves

Professional cleaning experience is preferred, but not required.

Responsibilities

Maintain cleanliness of public areas, including lobbies, hallways, restrooms, elevators, and meeting spaces.
Assist room attendants with daily support tasks, including restocking linens, preparing carts, restocking housekeeping closets and storage, and removing soiled linens and waste.
Deliver requested items to guest rooms, such as extra towels, linens, or amenities.
Remove trash, soiled linens, and debris from guest floors and service areas.
Assist housekeeping staff with room-cleaning tasks as needed.
Promptly report maintenance issues or safety concerns.
Follow hotel cleanliness, safety, and sanitation standards.
Develop and maintain positive working relationships with other departments.
Attend scheduled meetings and training sessions.
Comply with workplace policies, including time and attendance expectations, uniform and dress code standards, anti-harassment policy, and substance policies.