Houseperson

EOS Hospitality•Key West, FL

About The Position

The Houseperson supports guest services and housekeeping operations at The Perry Hotel, a 100-room boutique property with a nautical focus. The role rotates between cleaning guest rooms and common areas according to the schedule, replenishes supplies, reports maintenance needs and room status, and assists guests and team members while following safety, security, and hospitality procedures.

Responsibilities

  • Report for duty on time and in proper uniform.
  • Assist guests with their needs to create a positive guest experience.
  • Rotate between in-room and common-area cleaning as outlined in the schedule.
  • Clean guest rooms according to established procedures.
  • Clean common areas, including public restrooms, offices, guest laundry rooms, and marina bath houses, according to established procedures.
  • Replenish guest-room and common-area supplies to established levels.
  • Report needed repairs in guest rooms to Upkeep.
  • Immediately bring items found in vacant rooms to the Guest Experience Manager.
  • Report completed room status to the Guest Experience Manager.
  • Return equipment and supplies to the proper storage areas.
  • Follow safety, security, and hospitality procedures.
  • Perform assigned daily, weekly, and monthly tasks to serve guests and assist team members.

Benefits

  • Competitive wages
  • Subsidized dormitory-style housing
  • Paid vacation time
  • Seven paid holidays
  • Employer-sponsored health plans
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Supplemental insurance
  • Life insurance
  • 401(k) with company match
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