Houseperson
About The Position
The Houseperson maintains hotel public areas and supports housekeeping operations at the Buena Park Grand Hotel & Suites. The role includes monitoring cleaning-supply inventory, maintaining laundry equipment, and reporting supply or maintenance needs to the appropriate personnel. The Houseperson must know the hotel's facilities, cleaning methods, and schedules, and inspect public areas to ensure cleanliness standards are met. The position also responds to guest requests by delivering items such as cots, cribs, towels, pillows, irons, and ironing boards to guest rooms. When asked, the Houseperson drives the hotel shuttle and carries guest luggage; this requires a valid driver's license and insurability by the hotel's insurance carrier. Other duties include cleaning assigned areas in response to special requests or problems, picking up visible trash, sweeping or vacuuming the front-desk entry upon arrival, and completing other tasks assigned by a supervisor. New employees first become familiar with the property and associates, then work within the hotel facilities. The company describes the role as contributing to the department's success and offers growth opportunities.
Requirements
- Basic reading, writing, and math skills.
- Organizational skills.
- Interpersonal skills.
- Attention to detail.
- A valid driver's license and eligibility for coverage by the hotel's insurance carrier are required for shuttle driving.
Responsibilities
- Maintain the inventory of cleaning supplies and inform the General Manager of inventory needs.
- Maintain laundry equipment and inform appropriate personnel of maintenance needs.
- Learn the hotel's facilities, proper cleaning methods, and cleaning schedules.
- Inspect public areas for cleanliness and report problem areas to the supervisor.
- Respond to guest requests by delivering items such as cots, cribs, towels, pillows, irons, and ironing boards to guest rooms.
- Drive the hotel shuttle when asked and carry guest luggage, subject to driver and insurance requirements.
- Clean and service assigned areas in response to special requests or problems.
- Pick up noticeable trash or debris and sweep or vacuum the front-desk entry upon arrival.
- Perform other tasks assigned by the supervisor.
Benefits
- Travel discounts at hotel partners and franchises
- Paid time off
- Participation in a wellness program
- Health benefits
- Dental benefits
- Vision benefits
- 401(k)
- Other supplemental benefits
- Leadership development program
- Growth opportunities
- People-first culture
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
