Houseperson Staff - Rooms

Twenty Four Seven Hotels•Palm Desert, CA

About The Position

The Houseperson Staff member assists the housekeeping team with cleaning guest rooms and responding to guest requests to support outstanding guest service and satisfaction. The role also includes cleaning and maintaining guest and shared spaces throughout the property, handling linen and refuse, reporting repairs, and following appearance and housekeeping standards. The position is with Courtyard Palm Desert, managed by Twenty Four Seven Hotels.

Requirements

Hotel experience in housekeeping, custodial, janitorial, or cleaning work is preferred.

Nice To Haves

Experience in hotels, including housekeeping, custodial, janitorial, or cleaner experience.

Responsibilities

Stock linen and supplies on housekeeping carts or in linen rooms.
Unload soiled linen from rooms and carts and transport it to the laundry area.
Clean restrooms, meeting areas, and food service areas as directed by the daily checklist.
Regularly clean pool, outdoor, and exercise areas for guest use.
Maintain housekeeping compliance in the Guest Satisfaction Scores program.
Respond to guests’ special needs and requests.
Unload trash from housekeeping carts and dispose of refuse.
Report needed repairs to maintenance.
Sweep, wax, and deep-clean flooring and carpets throughout the property.
Clean hotel windows and mirrors.
Wear the proper uniform and nametag on the right side of the uniform in accordance with appearance standards.
Perform other assigned duties the associate is capable of performing.