Houseperson / Public Area Attendant

Hotel Equities Group, LLC•Monterey Park, CA

About The Position

Hotel Equities is seeking a friendly, service-oriented Houseperson to support hotel operations and help deliver positive experiences for guests and associates. The role maintains clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. It contributes to the guest experience through attention to detail, efficiency, cleanliness, and responsive service while helping the team meet operational, quality, and business goals. The position involves cleaning guest rooms, bathrooms, public areas, and other assigned spaces; replenishing supplies; responding to guest requests; handling belongings and hotel property responsibly; and keeping work areas and supplies organized. The Houseperson follows safety, sanitation, chemical-handling, and infection-control procedures, communicates room status and maintenance needs, and assists with deep cleaning and special projects. The role requires extended periods of standing and walking, frequent bending and reaching, and occasional lifting of up to 25 pounds. Previous housekeeping or hotel experience is preferred but not required. The stated pay is USD $18.27 per hour.

Requirements

  • Ability to follow written and verbal instructions and hotel cleanliness standards.
  • Strong attention to detail and time-management skills.
  • Ability to work independently and as part of a team.
  • Professional and courteous guest-service skills.
  • Ability to work flexible hours, including weekends and holidays, as needed.
  • Ability to stand and walk for extended periods.
  • Ability to bend, stoop, kneel, reach, push, and pull throughout the workday.
  • Ability to lift, carry, and maneuver housekeeping supplies and equipment, including occasionally lifting up to 25 pounds.
  • Ability to work with cleaning chemicals and in varying temperatures as required.

Nice To Haves

  • Previous housekeeping or hotel experience.
  • Experience with Property Management Systems (PMS).
  • Experience with housekeeping room-status systems.
  • Experience with mobile or handheld hotel communication tools.

Responsibilities

  • Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
  • Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
  • Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
  • Respond courteously to guest requests and special housekeeping needs.
  • Handle guest belongings and hotel property responsibly and according to company procedures.
  • Maintain housekeeping carts, supplies, and work areas in an organized condition.
  • Follow proper chemical handling, sanitation, safety, and infection-control procedures.
  • Assist with deep cleaning and special projects as assigned.
  • Communicate room status and maintenance needs to appropriate hotel departments.
  • Support the team in meeting productivity, quality, and guest satisfaction standards.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance.
  • Paid vacation, sick time where required by state law, and holidays.
  • 401(k) retirement plan.
  • Employee Assistance Program.
  • Career growth opportunities and leadership development programs.
  • Reduced hotel rates throughout the company portfolio.
  • Employee referral program.
  • Life insurance.
  • Flexible Spending Account (FSA).
  • Exclusive third-party discounts for shopping, travel, entertainment, and more.
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