Houseperson & Lobby

Hotel Equities Group, LLC•Colorado Springs, CO

40d•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Houseperson/Lobby to join our team for over night shifts. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Houseperson/Lobby, you'll play an important role in supporting hotel operations over night, delivering exceptional service, and helping our team achieve its operational and business goals. The Houseperson position is responsible for maintaining clean, comfortable, and welcoming guest rooms and public areas in accordance with hotel and brand standards. This position supports a positive guest experience through attention to detail, efficiency, cleanliness, and responsive service.

Requirements

Ability to work over night shifts.
Ability to follow written and verbal instructions and hotel cleanliness standards.
Strong attention to detail and time-management skills.
Ability to work independently and as part of a team.
Professional and courteous guest-service skills.
Ability to work flexible hours, including weekends and holidays, as needed.

Nice To Haves

Previous housekeeping or hotel experience preferred but not required.
Experience with Property Management Systems (PMS)
Experience with Housekeeping room-status systems
Experience with Mobile or handheld hotel communication tools

Responsibilities

Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
Respond courteously to guest requests and special housekeeping needs.
Handle guest belongings and hotel property responsibly and according to company procedures.
Maintain housekeeping carts, supplies, and work areas in an organized condition.
Follow proper chemical handling, sanitation, safety, and infection-control procedures.
Assist with deep cleaning and special projects as assigned.
Communicate room status and maintenance needs to appropriate hotel departments.
Support the team in meeting productivity, quality, and guest satisfaction standards.
Perform other duties as assigned.