Houseperson/Laundy

Hampton Inn Morgan Hill•Morgan Hill, CA

3d•$19 - $20

About The Position

The Housekeeping Houseperson is responsible for cleaning and maintaining public areas inside and outside the hotel, delivering amenities and requested items to guests, cleaning guest rooms when specifically requested, assisting with laundry, monitoring indoor corridors and the outdoor premises, and verbally warning guests when there are complaints such as noise complaints. The role may be assigned to a day or night shift. The position involves maintaining clean, neat, and organized guest and public areas while supporting the housekeeping operation and responding to guest requests.

Requirements

1–2 years of related work experience.
Ability to stand and walk for 8 hours in a day.
Ability to lift, push, and pull up to 50 pounds.
Ability to follow verbal directions and complete assigned tasks on schedule.

Responsibilities

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Comply with company, hotel, and brand standards that encourage safe and efficient hotel operations.
Complete stocking and organizational duties, including stocking guest supplies, cleaning supplies, and linen for housekeeping cart setup.
Carry a communication device, such as a pager or radio, and respond to all calls.
Deliver guest requests, such as extra towels and amenities, to guest rooms.
Remove trash and debris from corridors, public areas, the parking lot, and the pool area.
Keep rooms, closets, hallways, public areas, the pool area, and public restrooms clean, neat, and vacuumed.
Clean guest rooms when specifically requested by guests.
Assist with laundry.
Monitor indoor hotel corridors and the outside premises.
Verbally warn guests when there are complaints, such as noise complaints.