Housekeeping Technician - Environmental Services, Part-time, Evenings

Northwestern Memorial Healthcare • Woodstock, IL

8d • $17 - $24

About The Position

The EVS Tech II reflects Northwestern Medicine’s mission, vision, and values, adheres to its Code of Ethics and Corporate Compliance Program, and complies with applicable policies, procedures, guidelines, and regulatory and accreditation standards. This part-time evening position cleans and maintains patient rooms, offices, public and treatment areas, and other assigned spaces. The technician uses cleaning chemicals and equipment safely, follows isolation and contact-precaution procedures, maintains supplies and equipment, and communicates hazards, repair needs, and work issues to supervisors. The role also involves interacting professionally with patients, visitors, and hospital personnel; protecting patient confidentiality; providing information and directions; resolving service issues; and contributing to teamwork and continuous improvement. The position is 20 hours per week (0.5 FTE).

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s proper tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow patient-isolation and contact-precaution procedures as necessary.
• Stock paper items and other supplies in assigned areas as needed.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE and not leaving carts or supplies unattended.
• Use chemicals and equipment effectively and safely, including correct chemical dilution and properly labeled containers.
• Notify supervisors about equipment needing repair and report safety hazards to the manager.
• Communicate issues to the supervisor, including inability to complete the schedule, and report observed deficiencies or work requests.
• Maintain interpersonal relationships with hospital personnel while protecting patient confidentiality.
• Use the designated customer scripting model when interacting with customers.
• Use organizational and departmental resources efficiently and complete assigned work on schedule.
• Contribute to continuous improvement, cost reduction, streamlined processes, and growth of services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers; address questions and concerns or direct them to appropriate resources; assist with directions.
• Use service-recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by assisting coworkers, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

• The company describes a wide range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.
• Tuition reimbursement
• Loan forgiveness
• 401(k) matching

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed