Housekeeping Team Lead
About The Position
The Housekeeping Team Leader serves as a working lead within the Housekeeping Department, providing day-to-day guidance and support to housekeeping staff while maintaining high standards of cleanliness, safety, and customer service. This position acts as a key liaison between Housekeepers and Housekeeping Leadership and serves as the primary point of contact for the team in the absence of the Housekeeping Supervisor. The Team Leader leads by example, assists with staff training, helps coordinate daily work assignments, monitors quality standards, and works alongside the team to ensure housekeeping services are delivered efficiently and effectively. While not a management position, this role plays an important leadership function by supporting team development, reinforcing departmental expectations, and helping ensure seamless operations throughout the community.
Requirements
- Previous housekeeping experience required, preferably in healthcare, senior living, hospitality, or a related environment.
- Knowledge of cleaning procedures, sanitation practices, safety standards, and housekeeping equipment.
- Ability to train, coach, and motivate team members effectively.
- Strong organizational, communication, and problem-solving skills.
- Ability to prioritize multiple tasks and adapt to changing operational needs.
- Ability to work weekends, holidays, and provide shift coverage when needed.
- Commitment to maintaining a clean, safe, and welcoming environment for residents, guests, and staff.
- Must have reliable transportation to work and be punctual.
- Positive attitude and teamwork.
Nice To Haves
- Prior leadership, supervisory, or team lead experience preferred.
- Working knowledge of residential and medical housekeeping practices preferred.
Responsibilities
- Serve as the go-to resource for housekeeping team members, answering questions and providing day-to-day guidance.
- Act as the department lead in the absence of the Housekeeping Supervisor, helping ensure smooth operations and appropriate staff coverage.
- Assist with training, onboarding, and coaching team members while reinforcing department policies, procedures, and quality standards.
- Coordinate daily work assignments, monitor performance, and inspect assigned areas to ensure cleanliness, safety, and sanitation expectations are met.
- Work alongside the housekeeping team to complete routine cleaning duties, support special projects, and assist in Residential and Medical Housekeeping areas as needed.
- Maintain department readiness by monitoring supplies and equipment, promoting safety and regulatory compliance, and communicating operational needs and concerns to leadership.
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- Supplemental: Accident/Cancer/Critical Illness
- Legal Resources
- Identity Theft
- 401k with company match
- Tuition reimbursement: up to $5,250 annually for qualifying coursework
- Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
- Generous PTO beginning with a maximum of 104 hours annually
- 1.5x Holiday Pay
- 1.5x Overtime Pay for every hour worked over 40 hours per week
- Referral Bonus for new employee referrals that join our team
- Star Employee Recognition Program including monetary awards
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
