Housekeeping Supervisor

Pyramid Global Hospitality•Honolulu, HI

About The Position

The Housekeeping Supervisor supports daily operations of the Housekeeping Department and helps ensure a clean, welcoming environment for guests. The role helps lead the housekeeping team, coordinate daily assignments, and ensure guest rooms and public areas meet cleanliness standards at Wayfinder Waikiki.

Requirements

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Strong attention to detail.
  • Ability to lift and move items weighing up to 30 pounds.
  • Ability to bend, twist, lift, and stand for the shift worked.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Previous housekeeping experience.
  • Previous supervisory experience.

Responsibilities

  • Support daily housekeeping and laundry operations to keep guest rooms, public areas, and back-of-house spaces clean and well maintained.
  • Inspect rooms to ensure quality and cleanliness standards are met.
  • Assign daily work, train, and motivate housekeeping team members.
  • Help maintain cleaning schedules and daily workflows.
  • Update room status in the property management system.
  • Respond to guest requests and housekeeping needs in a friendly and timely manner.
  • Collaborate with other departments to support guest satisfaction.
  • Ensure safe and proper use of cleaning products and equipment.
  • Provide support during busy periods or staffing shortages.
  • Perform other duties as assigned.
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