DSC Housekeeping Lead Sup

Dakota Sioux Casino & HotelWatertown, SD
Onsite

About The Position

The Housekeeping Supervisor position is responsible for supervising all work activities of cleaning personnel to ensure cleanliness.

Requirements

  • High school diploma or GED required.
  • Eighteen (18) years of age.
  • Effective communication skills with ability to write correspondence.
  • Ability to effectively present information in a one-on-one or small group situations to direct reports, guests, clients and other team members.
  • Ability to bend, twist, reach and carry up to forty (40) pounds or more.
  • Standing or walking for extended periods of time.
  • Exposure to weather conditions; occasional janitorial duties.
  • Must obtain non-gaming license upon hire.

Nice To Haves

  • Three to six months related experience/training preferred.

Responsibilities

  • Follows sanitizing and cleaning protocols.
  • Prepares room assignments for staff.
  • Assigns duties to housekeeping staff and inspects to ensure proper protocol is followed.
  • Advises front desk staff and/or hotel manager of rooms ready for occupancy.
  • Maintains and performs inventory on all necessary supplies.
  • Investigates complaints regarding housekeeping services and/or equipment and takes corrective action.
  • Examines lobby, halls and other common areas to determine if repairs or replacement of furniture or equipment is needed.
  • Conducts departmental orientation for new team members to explain policies, procedures and to demonstrate use and maintenance of equipment.
  • Performs administrative tasks relating to personnel matters, prepares periodic reports and attends staff meetings.
  • Performs other duties as necessary and assigned.
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