Housekeeping Supervisor - Rise Uptown Hotel

Remington Hospitality•Phoenix, AZ

About The Position

The Housekeeping Supervisor prepares staff schedules and work distribution reports to ensure all sections are covered. The role involves inspecting guest rooms and public areas daily to confirm they meet company cleaning standards, training and supervising new associates, and providing ongoing training to current staff. The supervisor checks for early make-ups, special requests, and VIPs; maintains written lost-and-found records; runs departure reports and rechecks rooms in the assigned section; and writes repair work orders. Broken door locks and safety hazards must be reported to management immediately.

Requirements

  • High work ethic and self-initiative.
  • Ability to communicate effectively verbally and in writing.
  • Ability to push or pull up to 75 pounds.
  • Ability to stand for up to 8–10 hours a day.
  • Ability to occasionally stand, walk, bend, reach, or carry items.
  • Ability to hear and participate in conversations and meetings and use a phone and/or radio.
  • Must be available to work weekends; may be required to work varying schedules, including nights and holidays.
  • Enjoys working as part of a team that provides great guest experiences.

Responsibilities

  • Prepare staff schedules and complete work distribution reports, ensuring all sections are covered.
  • Inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
  • Train and supervise new associates and provide ongoing training for current staff.
  • Check for early make-ups, special requests, and VIPs.
  • Maintain written records for lost and found.
  • Run a departure report and recheck all rooms in the assigned section.
  • Write work orders for repairs and immediately report broken door locks or safety hazards to management.
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