Bar Lead - Rise Uptown Hotel

Remington Hotels•Phoenix, AZ

2d•Onsite

About The Position

The Bar Lead is an experienced, guest-facing bartender who leads day-to-day bar service, sets the pace, upholds drink and service standards, and mentors bartenders and barbacks during a shift. The role is hands-on and focused on shift leadership. The Bar Lead prepares and serves drinks to recipe and presentation standards; monitors recipe, portion, and garnish consistency; and ensures accurate guest charges and handling of payments. The position supports training and onboarding, inventory and stock management, opening and closing tasks, and daily requisitions. It also maintains bar cleanliness and safety, follows responsible alcohol service practices, and provides attentive guest service, resolving routine concerns and escalating larger issues to management.

Requirements

Effective verbal and written communication skills for communicating with guests and associates.
Open availability for all seven days and all shifts.
High work ethic and self-initiative.
Ability to work in high-pressure, fast-paced situations.
Ability to work varying schedules, including nights, weekends, and holidays.
Ability to lead, train, and motivate a team and hold others accountable to standards.
Understanding of responsible alcohol service and ability to handle difficult guest situations calmly and professionally.
Basic inventory, ordering, and cost-control knowledge.
Ability to stand and walk for long periods, lift up to 50 pounds, and work in outdoor heat, including rooftop and poolside settings.
Must be at least 21 years of age.
Arizona Title 4 Basic certification required, or must be obtained within 30 days of hire.
Valid Maricopa County Food Handler card.
At least 3 years of bartending experience in a high-volume bar, hotel, or restaurant, including at least 1 year in a lead or supervisory role.

Nice To Haves

Management Title 4 certification.

Responsibilities

Lead pre-shift briefings, assign bar stations, and serve as the point person behind the bar during service.
Maintain service pace during high-volume periods and resolve day-to-day issues in real time.
Prepare and serve drinks according to recipe and presentation standards, and monitor bartenders’ adherence to recipe, portion, and garnish guidelines.
Train and mentor new bartenders and barbacks on drink recipes, POS procedures, and service standards; provide on-shift coaching and feedback and support onboarding alongside the Restaurant Manager.
Monitor inventory par levels, check in deliveries, rotate stock, and report shortages or waste to the Restaurant Manager.
Complete end-of-month inventory counts for liquor, beer, and wine.
Verify guest IDs and ensure responsible alcohol service; maintain bar cleanliness, sanitation, and safety in accordance with health regulations and hotel policy.
Engage with guests, anticipate and promptly respond to their needs, maintain positive guest relations, and resolve routine service issues and complaints; escalate larger concerns to the Restaurant Manager, Director of F&B, or Manager on Duty.
Assist with shift-level administrative tasks, including opening and closing checklists, and maintain bar supplies by preparing daily requisitions as needed.
Maintain familiarity with liquor, drink recipes and prices, available beverages, glassware, and garnishes.
Follow accurate cash-handling procedures, including discounting, MICROS or register procedures, bank procedures, and tip policies; accurately charge guests and account for monies received.
Complete formal liquor-liability training within 30 days of employment and every two years thereafter.