Housekeeping Supervisor

GRAHAM HOTEL SYSTEMS INC•Ann Arbor, MI

13d•$18 - $19•Onsite

About The Position

The Kensington Hotel is looking for a dependable and skilled Housekeeping Supervisor to join our team! If you have a passion for cleanliness, guest service, and leading a team, this could be a great opportunity to grow your hospitality career. As a Housekeeping Supervisor, you’ll play an important role in ensuring our guest rooms, public spaces, and back-of-house areas meet the high standards our guests expect. The ideal candidate is proactive, detail-oriented, solution-focused, and comfortable working both independently and as part of a team in a fast-paced hotel environment. Full-time work is available with a flexible schedule.

Requirements

Previous housekeeping or hotel experience preferred.
Previous supervisory or leadership experience is a plus.
Strong attention to detail and commitment to cleanliness.
Excellent organizational and time-management skills.
Ability to communicate effectively with team members and guests.
A positive, dependable, and professional attitude.
Ability to work independently while also being a strong team player.
Ability to work in a fast-paced environment and prioritize multiple responsibilities.
Willingness to pitch in and assist the team when needed.

Responsibilities

Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back-of-house spaces.
Ensure housekeeping standards are consistently maintained to provide a high level of cleanliness and guest satisfaction.
Ensure compliance with hotel safety, accident prevention, loss prevention, health, and sanitation standards.
Assign daily work to housekeeping associates, taking into consideration special requests, guest needs, and areas requiring additional attention.
Monitor the progress of housekeeping operations throughout the shift to ensure an efficient and smooth workflow.
Distribute housekeeping supplies and equipment to associates at the beginning of each shift.
Monitor inventory and control the use of supplies to help maintain appropriate stock levels and control expenses.
Maintain accurate Lost & Found records and ensure items are properly logged and secured.
Respond to guest and housekeeping-related concerns in a professional and timely manner.
Work closely with housekeeping associates and hotel management to maintain excellent service standards.
Assist with cleaning guest rooms and other housekeeping areas on an as-needed basis.
Perform other job-related duties as assigned.
As a Housekeeping Supervisor, you'll lead by example. When needed, you'll be expected to assist the housekeeping team with cleaning guest rooms and other areas of the hotel.
Cleaning and disinfecting a variety of surfaces using cloths, mops, sponges, brushes, and cleaning agents.
Bending, stooping, reaching, and extending arms overhead while performing cleaning duties.
Stripping and making beds and changing bed linens.
Lifting and handling bedspreads and other items weighing up to 50 pounds.