Housekeeping Supervisor

Warwick Hotel•Denver, CO
•$21 - $21•Onsite

About The Position

Warwick Denver Hotel is seeking an organized, dependable, and hands-on Housekeeping Supervisor to support the daily operations of our Housekeeping Department. The Housekeeping Supervisor plays an important role in ensuring guest rooms and public areas consistently meet the hotel’s standards for cleanliness, presentation, and readiness. This position provides day-to-day direction to housekeeping team members, conducts room and area inspections, supports training and productivity, and works closely with housekeeping manager to address guest needs and operational priorities. The ideal candidate is a team-oriented hospitality professional with strong attention to detail, excellent communication skills, and the ability to lead by example in a fast-paced hotel environment.

Requirements

  • Previous housekeeping experience required; hotel or hospitality experience strongly preferred.
  • Bilingual English and Spanish
  • Working knowledge of hotel housekeeping procedures, cleaning techniques, sanitation practices, and proper use of cleaning equipment and supplies.
  • Strong attention to detail with the ability to identify cleanliness and maintenance concerns.
  • Strong organizational and time-management skills.
  • Ability to prioritize responsibilities and work effectively in a fast-paced hotel environment.
  • Strong interpersonal and communication skills.
  • Ability to coach, motivate, and support a diverse housekeeping team.
  • Professional, dependable, and guest service focused.
  • Must be able to work a flexible schedule based on hotel business needs, including weekends and holidays.

Nice To Haves

  • Previous supervisory, lead, or team-lead experience in housekeeping preferred.
  • OPERA or similar hotel property-management-system experience is helpful.

Responsibilities

  • Supervise and support daily housekeeping operations to ensure guest rooms and public areas meet Warwick standards for cleanliness, appearance, and overall condition.
  • Assign daily work responsibilities and help coordinate room priorities based on occupancy, arrivals, departures, and operational needs.
  • Inspect guest rooms, public areas, and other assigned spaces for cleanliness, maintenance concerns, and adherence to established standards.
  • Provide coaching, training, and day-to-day direction to Room Attendants, Housepersons, and other housekeeping team members.
  • Monitor productivity and quality while helping the team complete assigned responsibilities efficiently.
  • Communicate room status, maintenance concerns, special requests, and other operational updates to the appropriate departments.
  • Work closely with Front Office and Engineering to ensure rooms are prepared and available for guests in a timely manner.
  • Respond professionally and promptly to guest requests and concerns related to housekeeping services.
  • Assist with inventory and proper handling of linens, guest supplies, cleaning products, equipment, and other departmental supplies.
  • Help maintain appropriate par levels and notify management when supplies need to be replenished.
  • Promote proper use, storage, and handling of cleaning chemicals and equipment in accordance with established safety procedures.
  • Support departmental training and reinforce hotel policies, procedures, service expectations, and safety standards.
  • Report damage, maintenance issues, safety hazards, lost-and-found items, and unusual circumstances to the appropriate manager or department.
  • Assist Housekeeping leadership with departmental projects and operational needs as assigned.
  • Maintain professional communication and a positive, service-focused working environment.
  • Perform other duties as assigned based on hotel and departmental needs.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Sick Time (1 hour for every 40 hours worked, max 56 hours)
  • Paid Vacation (5 days 1st year, 10 days 2nd-4th years, 15 days 5-9 years, 20 days 10+ years)
  • Paid Holidays (11)
  • Hotel Discounts
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