Housekeeping Supervisor

Mr C Coconut Grove•Miami, FL

About The Position

Mr. C Coconut Grove is hiring a Housekeeping Supervisor to lead room attendants and help ensure excellent customer service. The role organizes shifts, trains and motivates team members, checks private and public areas for tidiness, and helps daily housekeeping operations run smoothly so guests are satisfied. A good understanding of sanitation regulations and team management abilities is needed. The position offers a competitive wage depending on experience. Eligible full-time regular employees are offered medical, dental, and vision insurance; a 401(k) retirement savings plan; vacation time; paid time off; parking; and meals. Employees must maintain a neat, clean, and well-groomed appearance according to Cipriani standards. Additional duties may be assigned by supervisors as appropriate.

Requirements

  • Work experience as a Housekeeping Supervisor or in a similar role.
  • Hands-on experience with cleaning and maintenance tasks for large organizations.
  • Ability to use industrial cleaning equipment and products.
  • Excellent organizational and team management skills.
  • Stamina to handle the physical demands of the job.
  • Flexibility to work various shifts, including evenings and weekends.
  • Maintain a neat, clean, and well-groomed appearance per Cipriani standards.

Nice To Haves

  • High school diploma.
  • Spanish-speaking ability.

Responsibilities

  • Train housekeepers on cleaning and maintenance tasks.
  • Oversee staff on a daily basis.
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness.
  • Schedule shifts and arrange replacements when employees are absent.
  • Establish and educate staff on cleanliness, tidiness, and hygiene standards.
  • Motivate team members and resolve on-the-job issues.
  • Respond to customer complaints and special requests.
  • Monitor and replenish cleaning products, including floor cleaner, bleach, and rubber gloves.
  • Participate in large cleaning projects as required.
  • Ensure compliance with safety and sanitation policies in all areas.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement savings plan
  • Vacation time
  • Paid time off (PTO)
  • Parking
  • Meals
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