Housekeeping Supervisor

DOLPHIN HOTEL MANAGEMENT•Treasure Island, FL

17d•$18 - $18•Onsite

About The Position

The Housekeeping Supervisor supports and guides housekeeping team members to maintain the cleanliness and orderliness of resort guest rooms and public areas. The role includes inspecting rooms in assigned sections, supporting the Executive Housekeeper in operating the department, and providing exceptional guest service. The position is at Bilmar Beach Resort in Treasure Island, Florida, and is full-time, with a stated pay rate of $17.50 per hour.

Requirements

Two years of experience in hotel housekeeping or a similar industry.
Ability to sit, stand, bend, walk, use ladders, and push carts.
Ability to use hands to handle or feel objects, tools, or controls.
Ability to lift boxes, bags, and supplies weighing up to 50 pounds.
Ability to talk, hear, and see dirt, hair, and other debris.
Ability to work outdoors in varying conditions, including cold, heat, and rain.

Responsibilities

Help maintain high standards of customer service and quality for guests.
Supervise cleaning of guest rooms, corridors, guest areas, service areas, and linen closets.
Inspect vacant guest rooms in the morning after cleaning, and reinspect rooms when deficiencies are found.
Ensure linen closets, room attendant carts, and cleaning supplies are stocked efficiently and professionally.
Ensure rollaway beds and cribs are clean and sanitized.
Assist with cleaning rooms or laundry when needed.
Report maintenance or safety deficiencies promptly.
Comply with job safety requirements and company policies.
Respond to guest and coworker requests within 10 minutes of the call.
Communicate effectively and professionally in person and over the radio.
Prioritize customer needs while maintaining a positive attitude.
Acknowledge guests and coworkers within 15 feet and speak to them within 5 feet.
Demonstrate the Dolphin Hotel Management Standards of Excellence.