Housekeeping Supervisor

Fairfield Inn & Suites By Marriott - Charlotte Matthews•Charlotte, NC

19d

About The Position

The Housekeeping Supervisor leads the Rooms Division housekeeping team and oversees housekeeping operations to support exceptional guest experiences and operational excellence. The role includes recruiting, training, and developing housekeeping and laundry staff; maintaining cleanliness standards in guest rooms and public areas; managing budgets, staffing, and inventory; ensuring compliance with safety and company standards; and addressing guest concerns while implementing programs to enhance guest satisfaction. Duties may adapt to meet evolving business needs. Employment offers are contingent on background checks, and the role requires adherence to Newport Handbook policies.

Requirements

At least 3 years of housekeeping experience.
At least 1 year in a supervisory role (preferred).
Strong leadership, communication, and problem-solving skills.
Physical ability to perform job requirements.
Adherence to Newport Handbook policies.
Offers are contingent on passing background checks.

Nice To Haves

At least 1 year in a supervisory role.

Responsibilities

Recruit, train, and develop housekeeping and laundry staff.
Foster a positive, high-performing team environment.
Maintain high cleanliness standards across guest rooms and public areas.
Manage budgets, optimize staffing, and control inventory.
Ensure compliance with safety and company standards.
Promptly address guest concerns and implement programs to enhance the guest experience.