Housekeeping Supervisor

Bilmar Beach Resort•Treasure Island, FL

17d•$18 - $18•Onsite

About The Position

The Housekeeping Supervisor supports and guides the housekeeping team to maintain clean, orderly guest rooms and public areas at Bilmar Beach Resort. The role includes inspecting rooms in assigned sections, assisting the Executive Housekeeper with department operations, and delivering exceptional guest service. The employee may also assist with room cleaning or laundry when needed and must be able to work outdoors in varied weather conditions.

Requirements

At least 2 years of hotel housekeeping experience or experience in a similar industry.
Ability to sit, stand, bend, walk, and use ladders and push carts.
Ability to use hands to finger or feel objects, tools, or controls.
Ability to lift boxes, bags, and supplies weighing up to 50 pounds.
Ability to talk, hear, and see dirt, hair, and other debris.
Ability to work outdoors in cold, heat, and rain.

Responsibilities

Supervise the cleaning of guest rooms, corridors, guest areas, service areas, and linen closets.
Inspect vacant guest rooms in assigned sections in the morning after cleaning and reinspect rooms when deficiencies are found.
Ensure linen closets, room attendant carts, and cleaning supplies are stocked efficiently and professionally.
Ensure rollaway beds and cribs are clean and sanitized.
Assist with cleaning rooms or laundry when needed.
Report maintenance or safety deficiencies promptly.
Comply with job safety requirements and company policies.
Respond to guest and coworker requests within 10 minutes of the call.
Communicate effectively and professionally in person and over the radio.
Put customer needs first while maintaining a positive attitude.
Acknowledge guests and coworkers within 15 feet and speak to them within 5 feet.
Exemplify Dolphin Hotel Management Standards of Excellence.
Support the Executive Housekeeper in running the department and promote high standards of customer service and quality.