Housekeeping Supervisor

Diamond Jo Casino Dubuque•Dubuque, IA

About The Position

The Housekeeping Supervisor performs inspections throughout the casino property to ensure company standards are met. The role trains and supervises employees, monitors their job performance, and resolves guest complaints quickly and efficiently. The supervisor also cleans or assists with cleaning the property as needed.

Requirements

  • Must be at least 21 years of age.
  • Must be able to stand and walk for the majority of the shift.
  • Must be able to bend, stoop, sweep, dust, and perform similar cleaning tasks in guest rooms.
  • Must be able to push attendant's carts weighing up to 400 pounds.
  • Must be computer literate.
  • Must have excellent customer service and communication skills.
  • Must be able to obtain and maintain any necessary licenses and/or certifications.

Responsibilities

  • Inspect the casino property to ensure company standards are met.
  • Train and supervise employees and monitor their performance.
  • Resolve guest complaints quickly and efficiently.
  • Clean or assist in cleaning the property as needed.
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